STATUS: GLB Safeguards Rule issued May 2003
The Disposal Rule in effect June 1, 2005
FULL NAME: The Gramm-Leach-Bliley Act of 1999
(GLBA) (The Financial Modernization Act of 1999)
TARGET: Companies that collect personal
information from their customers,
including names, addresses, and
phone numbers; bank and credit
card account numbers; income and
credit histories; and Social Security
numbers. The GLBA universe includes
banks, credit unions, securities
brokers, real estate appraisers,
insurance companies, auto leasing
companies, retailers issuing credit
cards. The Safeguards Rule applies
to all businesses, regardless of size,
that are “significantly engaged”
in providing financial products or
services. Under the final Rule, service
providers are expressly covered, and
bear responsibility for proper disposal
of consumer information that they
maintain or otherwise possess.
DESCRIPTION: In general, GLB requires that financial institutions provide notices to Gramm-Leach-Bliley)
their customers about their information collection and sharing practices, and restricts
their ability to disclose a consumer’s personal financial information to nonaffiliated
third parties. The GLB has directed the FTC to develop the Safeguards Rule, which
applies to the protection of private information and requires companies to ensure
security and confidentiality. A key component of the Rule deals with data storage and
proper destruction (see next section).
AGENCIES: Federal Trade Commission (FTC),
Federal Reserve Board (FRB), Office of
the Comptroller of the Currency (OCC),
Federal Deposit Insurance Corporation
(FDIC), Office of Thrift Supervision
(OTS), National Credit Union
Administration (NCUA), Securities
and Exchange Commission (SEC), and
Federal Trade Commission (FTC).
DATA SECURITY FACTORS:: The Federal Trade Commission (FTC) issued the
Safeguards Rule as part of GLB Act implementation. It requires financial
institutions to have measures in place to keep customer information secure. It
further requires disposal of customer information in a secure way, consistent
with the FTC Disposal Rule. Section 682.1(c) of the Rule defines “disposal” as
including the discarding or abandonment of consumer information, as well as
the sale, donation, or transfer of any medium, including computer equipment,
upon which consumer information is stored. The FTC recommends that
financial institutions incorporate secure data disposal practices into the
information security program required by the Safeguards Rule.
Under the Disposal Rule, the FTC allows covered entities to consider their
unique scenarios when determining disposal methods, which it refers to
as “reasonable measures”. The method may reflect the sensitivity of the
consumer information, the nature and size of the entity’s operations, the
costs and benefits of different disposal methods, and relevant technological
changes*. In non-committal language, the Rule is likely to require elements
such as the establishment of policies and procedures governing disposal, as
well as appropriate employee training.
With regard to computers, disks, CDs, magnetic tapes, hard drives, laptops,
PDAs, cell phones or other electronic media, the Safeguards Rule directs
the data be erased or destroyed so that the information “cannot practicably
be read or reconstructed”. The Rule also includes service providers in the
examples, which suggest monitoring compliance when a contract with a third
party engaged in the business of record destruction to dispose of material.
Due diligence could include reviewing an independent audit of the disposal
company’s operations, requiring that the disposal company be certified
by a recognized trade association or similar third party, plus reviewing and
evaluating the disposal company’s information security policies.
ENFORCEMENT / PENALTIES: The GLB Act provides severe penalties for noncompliance: Fines up to $100,000 per violation
Imprisonment up to five years The officers and directors of the financial institution could be subject to, and personally liable for, a civil penalty of up to $10,000.
*Both the Safeguards Rule and Disposal Rule were issued prior to the issuance
of Special Publication 800-88.
Complete listing and links for data security regulations and legislation.